About Us

Your Healthcare Solutions Partner

West End Clinic was envisaged as a one-stop destination for clients seeking healthcare solutions. The Clinic opened its doors in June 1996, under the ownership of West End Medicare (Private) Limited, a wholly indigenous entity registered in terms of Zimbabwe Companies Act (Chapter 190) in 1995. The company comprised a group of doctors as majority shareholders (65% of total shares), and the then Southampton Assurance Company (35%). Over time, Southampton Assurance was bought out by the doctors. In 2020, a new company, West End Clinic (Private) Limited, acquired the business under a new shareholding structure that envisages introduction of new doctors as shareholders.

Since 1996, the Clinic has sublet consulting rooms to more than 14 doctors within the building. The doctors, in turn, provide services that include, but are not limited to, family medicine, general internal medicine, general surgery and surgical specialities (of ENT, ophthalmology, obstetrics and gynaecology, orthopaedics, urology, neurosurgery and interventional radiology). These services were supported by comprehensive laboratory, radiology services and pharmacy. These various business units operate independently, but it is envisaged that they provide an efficient and integrated service under one roof.

On the ground floor is housed the day care medical and surgical facility, comprising 24-bedded wards for pre- and post-operative care. This was owned and operated by West End Medicare, and now by West End Clinic. There are three operating theatres that are fully equipped for day care procedures. The theatres boast of state of the art equipment, reflecting the adoption of a recapitalization program that keeps up with the evolving technologies.

The day care facility at the clinic, which mainly offers day care medical and surgical procedures, was a pioneering endeavour at inception and has prevailed despite the socio-economic difficulties that have been experienced in the country.

WELCOME NOTE

It is a great pleasure and privilege to have you as a patient at West End Clinic. Our main aim is to make your hospital stay as comfortable and as pleasant as possible, as well as provide quality patient care, which will enhance and speed up your recovery from surgery or treatment you are to undergo.

Our clinic strategy

The clinic is is guided by these values

Our Vision
Our Mission
Core Values

SUPPLIERS

The company mainly deals with suppliers of surgical and medical consumables and equipment. Major suppliers include: New Avakash, Mysticon, Shreesai, PCD, Mukos Marketing, BOC and Varichem (Pvt) Ltd just to mention a few. Generally suppliers are on a 30 day credit arrangement.

OPERATIONAL MANAGEMENT TEAM

The day-to-day affairs of the organization are run by a well experienced team comprising of the following:

Pharaoh Makarudze

Clinic Manager: He is the Clinic Manager and holds the following qualifications: MBA (ZOU), Post Grad.Dip. in Health Services Management (Harare Polytech), Bsc Hons Pol and Admin (U.Z). He has been with the clinic since 2001. He worked in the Ministry of Health and Child Welfare as a Health Services Administrator at district, provincial and head office level since 1996 before joining the clinic.

4. David Zivengwa

Accountant: He is the Accountant and he joined the clinic in March 2025. He holds a Masters of Commerce in Professional Accounting and Corporate Governance (Great Zimbabwe), a Bachelors of Commerce Accounting Honours Degree (UZ) and is a Chartered Governance and Accounting Institute (former CIS) graduate. He is currently studying towards acquiring an ACCA qualification. Mr D. Zivengwa brings with him a vast accounting experience having worked as an Accountant for Amtec Motors for 10 years. Before his promotion to Accountant position at Amtec he worked as an Accounts Clerk and Assistant Accountant between 2005 and 2015.

Fadzanayi Chiwanga.

She is the Clinic Matron and has vast experience in the nursing field having worked in the Ministry of Health and Child Welfare before joining West end Clinic in July 2010 as a Theatre Nurse. She was promoted to Theatre Sister- In-Charge in 2021 and then to Clinic Matron position in 2023. She holds a post basic qualification, Operating Theatre Nursing Diploma and a Registered General Nursing Diploma both obtained from Parirenyatwa Group of Hospitals.

Evangelista Gwari.

Sister-In-Charge – Wards She is the Sister-In- Charge for the Wards and also worked in government hospitals for 6 years before joining the clinic in 2000. She is a holder of a Diploma in General Nursing, Certificate in Family Planning and Advanced Accident and Emergency Care respectively.

Showcase & insights

OUR CURRENT AND AND ONGOING EVENTS (We recently undertook a clean up campaign)

The company mainly deals with suppliers of surgical and medical

Our state of the art equipment

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